FAQs

You can book directly onto the workshop through the website from our One Day Classes and Taster Sessions page. After completing payment, you will be guaranteed a place on your chosen workshop. If the workshop you would like to attend is out of stock or on a date that doesn’t fit with your schedule, please don’t hesitate to get in contact with us via [email protected] to be put on the waitlist. If you are on our waitlist or newsletter list, you will be contacted first for new workshop dates before they are opened up to the public to buy through the website.

Classes are kept small with a maximum of 8 students. This ensures you get all the help and support you need to produce your lovely jewellery. If you would like a one to one session we can provide this option too.

We're back where it all started in Evans House. We're on the ground floor with easy access. Our full address is The Fox Studios, Evans House, Norman Street, Warrington, WA2 7HW. Please bear with us while we get our signage sorted though!

In the unlikely event we have to cancel a course, we will provide you with as much notice as possible. You will be offered either a full refund of course fees or a place on an alternative course.

Unfortunately, if you are unable to attend a booked course for any reason, we are unable to offer a refund. If you give more than 7 days notice to cancel, and we can fill your space on the course, we may be able to offer you an alternative course day.

If you book onto a set of weekly classes (day and evening) and you are unable to attend all the dates, we will do our best to transfer you to a different weekly class within the same term. However, if there are no available spaces in any other weekly classes that term, we regret we will be unable to transfer your fees to another course/term or provide a refund.

If you have any special requirements when attending a workshop, we always try to accommodate all requests. We do need adequate time to accommodate special requests so please let us know at the time of booking or check before you book onto a workshop. Contact us at [email protected].

The minimum age to attend most of our workshops is 16. All 16 or 17 year olds must be accompanied by a paying adult. However, we have started to host Tween's workshops for 12-16 year olds, who don't need to be accompanied, unless you want to join in the fun!

Please wear appropriate clothing and sensible shoes suitable for a workshop environment, no sandals, open toed shoes, flowy tops or long necklaces.  It is an old building and can get a little cool, so please bring layers although you do get warm making jewellery!  Long hair will need to be tied back.  If you wear reading glasses, we advise you bring those with you as well, although we do have plenty for you to borrow!

Yes, we can provide private group sessions; perfect for hen parties, birthday parties or just a get-together, book in as a group to create and have fun together. Everyone gets to make something special to take home. Please contact me for more details.

We accept cash as well as all major bank cards through PayPal or Zettle.

Aluminium kits are dispatched within 7 working days, but please do get in contact if they are required sooner.